Quality, Environmental and Occupational Health and Safety Policy

Company: Liburnia Maritime Agency Ltd.

The name Liburnia Maritime Agency is a byword for quality, value and trust.

At Liburnia Maritime Agency we place the greatest value and primary focus on our clients’ needs and satisfaction.

Maritime transport is in our blood. We have translated our many years of experience and our broad understanding of the maritime industry into a comprehensive package of maritime services:

  • provision of agency services;

  • provision of project chartering services;

  • provision of logistic services.


Our goal is to remain one of the leading Croatian maritime agencies, recognizable both in Croatia and worldwide for our quality, reliability and professional service. In keeping up with our clients’ rapidly changing demands, we offer them specifically tailored solutions while at the same time maintaining the quality of our service at the highest possible level.

We cannot do this alone. We consider our subcontractors as our partners and make sure that we are in good company – all our subcontractors are respectable and top quality firms.

We believe that workers are our most valuable asset and we therefore actively involve them in our business whenever possible.

We regularly set ambitious, measurable and attainable goals for quality, environment and occupational health and safety. We carefully plan out how to achieve the process goals and align them with the overall business objectives. As a result, everything we do is focused on our clients.

We regularly observe legal and other quality, environment and occupational health and safety requirements and ensure that all our business segments are aligned accordingly. We do not allow our business practises to endanger the environment or jeopardize the health and safety of our workers. To this end, we systematically identify, assess and mitigate the risks to the quality, the environment and the health and safety of our workers. We constantly raise awareness of the importance of environmental protection and of ensuring a comfortable and safe workplace. Change starts from within.

In order to efficiently and effectively meet our clients’ demands, minimize the negative environmental impact of our activities and provide our employees with a comfortable and safe working environment, we have aligned our business operations with the requirements of international standards ISO 9001, ISO 14001 and ISO 45001. We have built an integrated quality, environment and occupational health and safety management system based on the principle of continuous improvement. We are constantly exploring new ways to better ourselves and make our work more effective and efficient.